Privacy Policy
Last Updated: September 2026
Rama Health and Wellness respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
When you place an order, make an inquiry, sign up for updates, or use our website, we may collect information such as:
- Your name
- Email address
- Mobile number
- Billing and delivery address
- Order and transaction details
- Information you voluntarily provide through forms, messages, or inquiries
Payment information may be processed through third-party payment providers. We do not intentionally store complete credit or debit card information on our website.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery of physical products
- Send digital purchases to you
- Confirm payments and transactions
- Respond to questions or customer service requests
- Provide important information regarding your purchase
- Send updates or promotional communications when you have agreed to receive them
- Improve our website, products, and customer experience
- Comply with legal, accounting, and regulatory requirements
Sharing of Information
We do not sell your personal information.
We may share information only when reasonably necessary with service providers involved in fulfilling your transaction, such as payment processors, website providers, email services, and courier or delivery partners, or when disclosure is required by law.
Data Protection
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer support, accounting, legal, and regulatory requirements.
Your Privacy Rights
Subject to applicable law, you may request access to or correction of your personal information, object to certain processing, withdraw consent where processing is based on consent, or request deletion or blocking of information when appropriate.
You may also unsubscribe from marketing communications at any time.
Cookies and Website Data
Our website may use cookies or similar technologies to help the site function properly, understand website activity, and improve the customer experience. Some third-party services integrated with the website may also use cookies in accordance with their own privacy policies.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on the Rama Health and Wellness website.
This Privacy Policy is intended to be consistent with the Philippine Data Privacy Act of 2012 and other applicable privacy regulations.